Pickleball Tracker Support

We're here to help you get the most out of your app

Welcome to the Pickleball Tracker Family! 🎉

Pickleball Tracker Team

Thank you for choosing Pickleball Tracker! Your support means the world to us, and we're committed to making your experience with the app as enjoyable as possible. We deeply value your feedback and suggestions - they're essential in helping make the app even better for our pickleball community.

Frequently Asked Questions

Getting Started

Pickleball Tracker is available for both iPhone and Apple Watch (watch not required). The app is designed to be simple and intuitive, letting you focus on your game while easily tracking your progress.

How do I track a game?

You can track games from either your iPhone or Apple Watch:

  • On iPhone: Tap the "+" icon at the bottom of the screen to start a new game. Select your teammates and opponents, then enter the final score when the game is complete.
  • On Apple Watch: Open the app on your watch and tap to create a new game. The watch app offers quick game entry right from your wrist - perfect for when your phone is in your bag.

Managing Players

Adding players to your game is simple and intuitive on both devices:

  • Adding Teammates (Blue Boxes): Tap the blue boxes to select or add teammates to your team
  • Adding Opponents (Yellow Boxes): Tap the yellow boxes to select or add opponents
  • Quick Selection: Previously added players appear in a list for quick selection
  • Apple Watch: Uses the same intuitive blue/yellow box interface, optimized for the watch screen
Your player list automatically syncs between your iPhone and Apple Watch for a seamless experience.

Customizing Player Profiles

The Players screen allows you to maintain detailed information about each player:

  • Access Player Details: Tap on any player in your Players list to view and edit their profile
  • Playing Style: Document their playing style, preferred position, and tendencies
  • Player Attributes: Note their strengths, weaknesses, and specific attributes
  • Personal Notes: Keep track of strategies that work well with or against each player
  • Quick Reference: Access these notes before matches to refresh your strategy
This information helps you better prepare for games and develop effective strategies for different player combinations.

Viewing Statistics and Insights

The iPhone app provides comprehensive statistics and insights:

  • Win/Loss: Track your overall record and winning percentage
  • Performance: View your scoring trends and point differentials
  • Teammates: See who you play best with
  • Opponents: Analyze your performance against different opponents
  • Consistency: Track your playing patterns and improvement
  • Badges: Earn achievements as you play more games

Achievement Badges

Unlock various badges as you play:

  • Winner Winner: Win your first game
  • 3 Wins in a Row: Win three consecutive games
  • Shut Out: Win a game 11-0
  • Win by 7+: Win a game by 7 or more points
  • 5 Games in a Day: Play 5+ games in one day
  • 10 Games in a Day: Play 10+ games in one day
  • Comeback: Lose to a team and then beat them later that day
  • Dynamic Duo: Win 3+ games with the same teammate in one day
  • And many more to discover!

Data Backup and Security

Your game data is stored locally on your iPhone. To ensure your data is safe:

  • Enable iCloud backup on your device
  • Regularly back up your iPhone through iTunes or iCloud
  • Your Apple Watch data syncs automatically with your iPhone

Scoring Rules

The app is flexible with scoring:

  • Standard games to 11 points
  • Support for different winning margins
  • Track final scores regardless of format
  • Quick score entry on both iPhone and Watch

Performance Tracking

The app helps you improve by tracking:

  • Win/loss percentage
  • Point differentials
  • Clutch performance in close games
  • Recent performance trends
  • Teammate compatibility
  • Opponent analysis

Need More Help?

We're here to help you get the most out of Pickleball Tracker! If you have questions, suggestions, or need assistance, please don't hesitate to reach out.